Hillsborough’s Public Transportation Commission can help consumers seek full or partial refunds if they have been wrongfully towed.
HILLSBOROUGH COUNTY – You went shopping only to find your car had been towed while you were away.
What should you do?
If you think you’ve been wrongfully towed in Hillsborough County, the Public Transportation Commission says it can help. The PTC regulates for-hire transportation, which includes towing companies, and often assists drivers in Hillsborough County by investigating tow complaints.
The PTC asks that citizens who feel they were wrongfully towed call the PTC or file a complaint online as soon as possible. The PTC will investigate the situation to ensure that the tow truck driver followed the proper policies and rules and that it was a valid tow.
In fact, in some instances, the PTC has been able to get full or partial refunds for drivers. So far this year, the PTC has helped more than 70 percent of citizens who sought their help with getting a refund.
To avoid getting towed, the PTC offers this advice:
• Don’t park in a business’ lot if you are not patronizing that business.
While these tips are helpful in trying to avoid a potential tow situation, the PTC also offers tips to help you if your car has been towed.
If your car has been towed:
• If you suspect that the tow was not lawful, call the PTC to report it before you get your car back.
The Hillsborough County Public Transportation is an independent Special District that regulates vehicles for-hire, which includes taxicabs, limousines, vans, basic life support ambulances and wrecker services that support government agencies. The PTC also helps consumers who have complaints with these types of services.
Find our tow truck profile here
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